NHS community pharmacy · Barons Court, London

Complaints procedure

We take complaints seriously and aim to resolve concerns promptly and fairly.

How to complain

  1. Contact our pharmacy team by phone 0207 112 9014 or email info@baronscourtpharmacy.co.uk
  2. We will acknowledge your complaint within 2 working days
  3. A pharmacist or manager will investigate and respond in writing

If you remain unhappy

You may refer your complaint to the General Pharmaceutical Council or NHS England, depending on the nature of your concern.

GPhC standards & guidance ↗

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